Do you help us with marketing around our launch?
As soon as you are ready we either share our expert tips to on-board your targeted
groups with your marketing team & PR people - or we will run your launch campaign for you.
Our team has collectively engaged audiences from within
many sectors for many years we have amassed some excellent advice and unique foresight.
We are passionate about supporting traditional businesses, to the launch of a new exciting idea or product, helping
scale-up companies pursue their growth strategies to new dynamics within a less digital space.
When white labelling with HeyHub what support do I get from your team?
We delight in being able to work closely alongside your team to support you and your and team to make sure every element
of your platform has been customised fully to your specification. Assets are branded to perfection and optimised to bloom within each
environment. Our success managers and coders can hold your hand for any questions you may have from ideas, feedback to Appstore and Google Play landscapes.
Are you GDPR compliant?
Without exception, we have worked closely with our legal team to make sure we are up to date
worldwide with matters of security, privacy and requirements, especially while implementing software
to groups. Please ask us to put you in touch with any specialists we have in our close circles to see if we can help.
How often do users need to update their app? Is it automatic?
This is only needed when a change is made or a new feature unveiled. These are pushed
automatically, so the user doesn’t have to do anything as long as they have auto-updates set up on their phone.
What level of permissions does your community get? Can this be changed individually for specific needs?
Your access permissions can be set according to the needs of your own community. You can easily
restrict certain content to selected members, and if necessary limit interactions, or hide people from each
other. HeyHub have developed our technology to cater for all types of user access requirements, to cope
with the variety and constant evolution of different groups’ needs.
How can you measure the performance of our apps?
As you’d expect, we can show you the very latest hot trends within your group, numbers on how
many people have downloaded your apps, and information about the engagement we see on your platform. But
we offer even more intricate details, such as location data that allows you to see where and how your
community members are most active. We are constantly developing new analytical tools, to deepen your
understanding of your customers, so stay tuned.
What services are included in which packages?
We have several considered levels of support & builds. We like to carry on the discussion to
any features you are looking for to keep making your community members feel special and informed. These
will be discussed on an as and when basis. We also like to surprise our brilliant partners and power
users frequently with new features, added benefits and a whole world of cutting edge technology whenever
we can. You will be the first to hear and be able to use it within our secret beta groups!
I have more questions and need help.
We will be happy to provide you guidance. Growth hacking, Add-on services and paid channel
programmes or community management – drop us a line or if close by a coffee.