Eliminate unnecessary procedures while giving customers easy access to on-site facilities. Customers embrace fast, convenient and real-time communication with staff.
Issue Reporting
Customers instantly report maintenance or wellbeing issues to the right department to be resolved immediately.
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Work Order Tickets
All issues reported on your app are sent to and assigned to your service teams.
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Keyless Entry
Customers are given digital building and room access via the app for a superior customer experience.
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Mail and Package Delivery Alerts
Customers receive alerts to collect mail and package deliveries.
Read MoreKeep service standards high and admin costs low by offering customers the ability to instantly report breakages and other building issues.
Flag issues as urgent, notifying staff to resolve the issue.
Remain hidden by reporting issues anonymously.
Upload photos or videos to provide more context of the issue.
Provide additional information to staff such as issue title, location, and short description.
Keep service standards high and admin costs low by offering customers the ability to instantly report breakages and other building issues.
Flag issues as urgent, notifying staff to resolve the issue.
Remain hidden by reporting issues anonymously.
Upload photos or videos to provide more context of the issue.
Provide additional information to staff such as issue title, location, and short description.
Assign maintenance tickets to staff members based on the reported issue type. Ensure staff members are instantly notified.
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Assign maintenance tickets to staff members based on the reported issue type. Ensure staff members are instantly notified.
Find Out MoreFuture-proof buildings by allowing digital building and room access via customers' own mobile devices.
Unlock doors and resources via QR code, PIN, NFC, or Bluetooth.
Secured by proprietary location fingerprinting technology, ensuring its only accessible to customers on-site.
Displays multiple key cards for various buildings or resources on-site.
Future-proof buildings by allowing digital building and room access via customers' own mobile devices.
Unlock doors and resources via QR code, PIN, NFC, or Bluetooth.
Secured by proprietary location fingerprinting technology, ensuring its only accessible to customers on-site.
Displays multiple key cards for various buildings or resources on-site.
Helpdesks are created on the fly, as staff members are allocated to man each post. Customers can call, chat or report issues directly to any of the available helpdesks, instantly notifying staff members.
Helpdesks are created for multiple locations.
Helpdesks are only contactable if customers are on-site.
Reported issues to offline helpdesks are picked up as and when staff become available.
Staff allocated to helpdesks will only receive alerts when on-site.
Helpdesks are created on the fly, as staff members are allocated to man each post. Customers can call, chat or report issues directly to any of the available helpdesks, instantly notifying staff members.
Helpdesks are created for multiple locations.
Helpdesks are only contactable if customers are on-site.
Reported issues to offline helpdesks are picked up as and when staff become available.
Staff allocated to helpdesks will only receive alerts when on-site.
Simplify booking processes to enhance room booking rates, as customers book, reserve and access communal rooms across your buildings.
View available and booked rooms.
Integrate with existing systems for seamless payment.
Book or pay for meeting rooms or communal spaces in advance using the inbuilt calendar and clock.
Filter searches for available or booked rooms by focus keywords.
Simplify booking processes to enhance room booking rates, as customers book, reserve and access communal rooms across your buildings.
View available and booked rooms.
Integrate with existing systems for seamless payment.
Book or pay for meeting rooms or communal spaces in advance using the inbuilt calendar and clock.
Filter searches for available or booked rooms by focus keywords.
Remove the arduous process of sorting through' deliveries and instantly alert customers when they receive mail.
Staff scan package labels to identify the intended recipients.
Staff notify customers via push notification and email to collect their packages or deliveries.
Remove the arduous process of sorting through' deliveries and instantly alert customers when they receive mail.
Staff scan package labels to identify the intended recipients.
Staff notify customers via push notification and email to collect their packages or deliveries.
Manage and moderate your thriving community with HeyHub Admin. Unify products while enabling content segmentation, streamline building operations and app platform configuration. Our all-in-one system helps manage your buildings, so you can get on with business. Gain clarity about your customers with HeyHub Analytics. Learn powerful behavioural insights to make data-driven decisions about managing your community.
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" We contacted HeyHub to develop an app that could produce key features relevant to our managed sites. What they have produced is something that has become an everyday application for both our staff and students within the accommodation. This has created a community on-site and has been a vital tool during the pandemic. The implementation of the app falls nicely in line with our passion and commitment to provide customer and service excellence, giving the best experience possible for the end-user. "
" It is increasingly important to focus on creating new experiences in spaces where people want to work and live. HeyHub provides a great solution for exactly that! People in the spaces Bouygues design, build and maintain can feel part of a community, interact seamlessly with BYES services, and so much more. With new and useful features being developed all the time, it’s been great for us in the Innovation team at Bouygues to work with HeyHub's team to build stronger offerings for our clients. "
" We're utilising the HeyHub app at Mithras Halls of Residence at the University of Brighton to ensure smooth running of the site, so students stay connected with their flatmates, see campus events, and easily access to site services; from receiving package delivery notifications to contacting reception and Helpdesk team. "
Enrich your customer experience, unify your communities, streamline your operations and understand your audience with our unique technology stack.