HeyHub Facility

Digitise access to on-site service teams.

Product Overview

HeyHub Facility digitises services, improves operational efficiency and streamlines your workflows.

Eliminate unnecessary procedures while giving customers easy access to on-site facilities. Customers embrace fast, convenient and real-time communication with staff.

Issue Reporting

Customers instantly report maintenance or wellbeing issues to the right department to be resolved immediately.

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Work Order Tickets

All issues reported on your app are sent to and assigned to your service teams.

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Keyless Entry

Customers are given digital building and room access via the app for a superior customer experience.

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Concierge

Customers report issues to the relevant teams to be resolved.

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Room Bookings

Customers book and pay for meeting rooms or communal spaces.

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Mail and Package Delivery Alerts

Customers receive alerts to collect mail and package deliveries.

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Enable digital access
to on-site facility services.

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Issue Reporting

Customers instantly report maintenance or wellbeing issues to the right department to be resolved immediately.

Keep service standards high and admin costs low by offering customers the ability to instantly report breakages and other building issues.

Find Out More
Issue Reporting

Customers instantly report maintenance or wellbeing issues to the right department to be resolved immediately.

Keep service standards high and admin costs low by offering customers the ability to instantly report breakages and other building issues.

Find Out More
Work Order Tickets

All issues reported on your app are sent to and assigned to your service teams.

Assign maintenance tickets to staff members based on the reported issue type. Ensure staff members are instantly notified.

Find Out More
Work Order Tickets

All issues reported on your app are sent to and assigned to your service teams.

Assign maintenance tickets to staff members based on the reported issue type. Ensure staff members are instantly notified.

Find Out More
Keyless Entry

Customers are given digital building and room access via the app for a superior customer experience.

Future-proof buildings by allowing digital building and room access via customers' own mobile devices.

Find Out More
Keyless Entry

Customers are given digital building and room access via the app for a superior customer experience.

Future-proof buildings by allowing digital building and room access via customers' own mobile devices.

Find Out More
Concierge

Customers report issues to the relevant teams to be resolved.

Helpdesks are created on the fly, as staff members are allocated to man each post. Customers can call, chat or report issues directly to any of the available helpdesks, instantly notifying staff members.

Concierge

Customers report issues to the relevant teams to be resolved.

Helpdesks are created on the fly, as staff members are allocated to man each post. Customers can call, chat or report issues directly to any of the available helpdesks, instantly notifying staff members.

Room Bookings

Customers book and pay for meeting rooms or communal spaces.

Simplify booking processes to enhance room booking rates, as customers book, reserve and access communal rooms across your buildings.

Room Bookings

Customers book and pay for meeting rooms or communal spaces.

Simplify booking processes to enhance room booking rates, as customers book, reserve and access communal rooms across your buildings.

Mail and Package Delivery Alerts

Customers receive alerts to collect mail and package deliveries.

Remove the arduous process of sorting through' deliveries and instantly alert customers when they receive mail.

Mail and Package Delivery Alerts

Customers receive alerts to collect mail and package deliveries.

Remove the arduous process of sorting through' deliveries and instantly alert customers when they receive mail.

Trusted by world-class real-estate leaders.

Admin Panel

Manage your community on one fully equipped interface.

Manage and moderate your thriving community with HeyHub Admin. Unify products while enabling content segmentation, streamline building operations and app platform configuration. Our all-in-one system helps manage your buildings, so you can get on with business. Gain clarity about your customers with HeyHub Analytics. Learn powerful behavioural insights to make data-driven decisions about managing your community.

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Featured Clients

Don’t just take our word for it, hear what our clients have to say.

David Woofindin

" We contacted HeyHub to develop an app that could produce key features relevant to our managed sites. What they have produced is something that has become an everyday application for both our staff and students within the accommodation. This has created a community on-site and has been a vital tool during the pandemic. The implementation of the app falls nicely in line with our passion and commitment to provide customer and service excellence, giving the best experience possible for the end-user. "

- David Woofindin Director of Operations, Derwent FM
Catriona Cassidy

" It is increasingly important to focus on creating new experiences in spaces where people want to work and live. HeyHub provides a great solution for exactly that! People in the spaces Bouygues design, build and maintain can feel part of a community, interact seamlessly with BYES services, and so much more. With new and useful features being developed all the time, it’s been great for us in the Innovation team at Bouygues to work with HeyHub's team to build stronger offerings for our clients. "

- Catriona Cassidy Digital Transformation and Innovation Manager, Bouygues UK
Maria Young

"We're utilising the HeyHub app at Mithras Halls of Residence at the University of Brighton to ensure smooth running of the site, so students stay connected with their flatmates, see campus events, and easily access to site services; from receiving package delivery notifications to contacting reception and Helpdesk team."

- Maria Young Contract Manager, Bouygues Energies & Services (UK)

Ready to enhance your tenant experience?

Enrich your customer experience, unify your communities, streamline your operations and understand your audience with our unique technology stack.